Unified Communications

Unified Communications is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.tion text goes here

Improve existing processes - UC tools can be used concurrently and interchangeable to enable improved collaboration. The user experience is consistent across endpoints, locations and networks.

Employee Productivity - Users spend less time managing communications and can choose the best for of communication for the task at hand. Employees work more effectively in office and remote locations.

Team Productivity - Features like team chat and file sharing along with meeting capabilities enable more effective communications between teams, regardless of location or time zone.

Strengthen IT Security - IT can more easily standardize security policies and manage tasks like security patches and compliance updates.

Connect Remote Employees - Remote workers can connect and collaborate more with a consistent set of tools and applications.

Organizational Agility - Streamlined communications and support for mobile and remote work enable organizations to quickly address changing business and market needs.

Improved IT Operations - Standardizing on a UC platform simplifies IT management and support for both the network and the end users.

Cost Reduction - Organizations can lower communication costs by consolidating overlapping services, reducing IT overhead and reducing travel.

Increase Efficiency with AI - AI enhanced UC capabilities with automation-related features that free up workers for more in-depth work.

Choosing a provider can be difficult and confusing, with several vendors all offering different plans, onboarding processes, and price points. We can help navigate through the fluff and find the best provider for your price range and current technology stack.